If you have purchased a new iPhone 14 or iPhone 14 Pro, please download the latest software update as soon as possible as without it you may encounter some of the top iMessage and FaceTime errors.
Because of the bugs, newly activated iPhone 14 and iPhone 14 Pro devices may not be able to receive iMessages or FaceTime calls, while users may see green iMessage bubbles when texting other iPhone users (instead of the blue one). normal), and message recipients may see messages coming from the wrong account – for example, the sender’s email address instead of the phone number.
Considering that one of the main uses of a smartphone is calling and texting to other phones, these iMessage and FaceTime issues on newer iPhones are sure to be annoying. Fortunately, there is already a fix, so if you follow the steps below, you will see that the issues are resolved.
in the post error warning (opens in new tab), Apple explains that the issue has already been fixed in the latest version of iOS 16 (iOS 16.0.1). Once your iPhone 14 pre-order has arrived, activated and everything is set up, just go to the settings, the General tab and tap on Software Update.
If you’re on an older iOS version, you’ll see the option to download an update, which should be the iOS 16.0.1 version needed to fix iPhone 14 communication issues. Once downloaded and installed, the bugs should be gone .
If you’re still having issues with iMessage and FaceTime after updating your iPhone 14 to iOS 16.0.1, Apple suggests you take a few extra steps to see if that fixes things.
- Go back to the Settings app, but this time tap Cellular and make sure your phone connection is on. If you are using multiple SIMs, you will need to make sure the correct one is activated and selected.
- In the Settings app (again), go to Messages and tap Send & Receive. Here you will need to select the phone number you want to use with Messages.
- Go to the Settings app once more and tap on FaceTime. Once again, you will need to select the phone number you want to use with FaceTime.
If, after doing the above procedure, you are still having problems, there could be a bigger problem with your iPhone, in which case we recommend contacting Apple support directly.
But if your iPhone 14 is working fine again, check out our picks for the best iPhone apps so you can start using your smartphone well.